Thursday, August 4, 2016
After Fitbit's rash problem, it's now time for Intel to face the "close encounter" problems of wearables, leading to the recall of all Basis Peak fitness watches.
It looks like not all devices are ready to be, literally, in touch with users. Apparently there's a change Basis Peak devices can overheat to the point of causing blisters on user's wrists. And although Intel first hoped they could fix it via a firmware update, it seems there's now way to do that without adversely affecting the device performance. Hence, the need to simply assume the mistake and issue a recall.
Though they don't go into details, so we don't know if the overheating issue was caused "overall" or by the LED used to monitor the heart rate (if that's the case, I have a friend that places a tape over his smartwatch heart rate sensor because, and I quote - "these things might burn a hole through your wrist!" - and it seems that he might not be that far off from the truth after all! :)
In any case, even if any user would like to keep his/her Basis Peak, you won't be able to use it for much longer. Intel is shutting down its supporting cloud service by the end of the year, meaning users will no longer be able to sync their watches data. Here's one more thing to keep in mind whenever you decide to trust all those amazing cloud features...