Friday, November 4, 2016
Samsung's streak of bad luck seems to have no end in sight, and following the Galaxy Note 7 recall there's yet another recall affecting its top loading washing machines.
The Consumer Product Safety Commission (CPSC) is recalling 2.8 million washing machines following the reports of excessive vibration and even that the washing machine top can unexpectedly detach and be projected away. There have been over 730 reports so far and even some serious cases (like a broken jaw!)
Affected customers will have two options: a free in-home repair that will fix the problem by reinforcing the top compartment (as well as one year extra warranty); or a rebate to purchase a new washing machine, from Samsung or other brands, though there's an extra $150 incentive for customers opting for a new Samsung machine. You can check if you have a flawed washing machine here.
Looks like Samsung will have a hard time regaining the consumers's trust after so widely varied recalls... It sure will be interesting to see how they plan to "sell" their upcoming products and face all the jokes these incidents will fuel for years to come.